Workforce Support Technician

Warner Bros. Discovery

Base: $62,157.00 - $115,434.00; bonus/equity: not ...
100% onsite
Technical support for hardware and software
Experience with servicenow ticketing system
Ability to provide remote support
The Workforce Support Technician provides both remote and in-person IT assistance across the organization

Job Summary

  • The Workforce Support Technician provides both remote and in-person IT assistance across the organization.
  • This role is essential in delivering front-line support for hardware and software issues.
  • Warner Bros. Discovery offers career defining opportunities and thoughtfully curated benefits.

Matching Summary

The Workforce Support Technician provides both remote and in-person IT assistance across the organization.

Salary

Base: $62,157.00 - $115,434.00; Bonus/Equity: Not specified; Benefits: Health insurance, wellness program, retirement savings plan

Skills & Requirements

Must-have

  • Technical support for hardware and software
  • Experience with ServiceNow ticketing system
  • Ability to provide remote support

Nice-to-have

  • Strong customer service skills
  • Ability to work in a team environment
  • Familiarity with Apple and Dell devices

Key Requirements

  • High school diploma or equivalent required
  • Minimum of 2 years’ experience in technical support
  • Availability for occasional night and weekend work

Work Rights

Not specified

Tailored Resume

Cover Letter