Patient Experience Coordinator | University Hospital

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Bachelor's degree in related field
Two years patient experience experience
Conflict resolution and mediation skills
The Patient Experience Coordinator develops and implements programs that promote a positive patient experience throughout the care continuum

Job Summary

  • The Patient Experience Coordinator develops and implements programs that promote a positive patient experience throughout the care continuum.
  • This position is responsible for spearheading complaint resolution, analyzing data, and providing training to physicians, residents, and staff.
  • The university offers comprehensive benefits including retirement plans, health insurance starting day one, and paid parental leave.

Matching Summary

The Patient Experience Coordinator develops and implements programs that promote a positive patient experience throughout the care continuum.

Salary

Not specified; Not specified; Comprehensive employee benefits including retirement, health, dental, vision, and paid leave

Skills & Requirements

Must-have

  • Bachelor's degree in related field
  • Two years patient experience experience
  • Conflict resolution and mediation skills

Nice-to-have

  • Excellent verbal and written communication
  • Strong problem solving abilities
  • Ability to work independently on projects

Key Requirements

  • Bachelor's Degree required
  • 2 years previous healthcare customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter