Senior Technical Lead

EisnerAmper

Boston, MA, US
Hybrid
7+ years supporting servers and networking
Experience as consultant via msp
Handle level 2 and 3 escalation tickets
The role involves planning, organizing, and controlling projects while aligning with user needs and functionalities

Job Summary

  • The role involves planning, organizing, and controlling projects while aligning with user needs and functionalities.
  • Candidates will handle business-critical IT tasks, including server management, firewall configuration, and advanced network troubleshooting.
  • EisnerAmper offers a hybrid schedule with three days in the office and a culture focused on innovation and work/life balance.

Matching Summary

The role involves planning, organizing, and controlling projects while aligning with user needs and functionalities.

Skills & Requirements

Must-have

  • 7+ years supporting servers and networking
  • Experience as consultant via MSP
  • Handle level 2 and 3 escalation tickets
  • Manage client computing and networking infrastructures
  • Strong knowledge of MS Office 365 setup and security

Nice-to-have

  • Microsoft Azure experience
  • Firewall configuration with WatchGuard or Palo Alto
  • Server virtualization with HyperV or Citrix
  • ConnectWise platform familiarity
  • Excellent attitude looking to grow

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 7+ years of work experience in IT support
  • Prior experience working at a Managed Service Provider (MSP)

Work Rights

Not specified

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