Airfreight Account Support Executive (East) [EL]

WECRUIT PTE. LTD.

Singapore, Singapore
Not specified
Airfreight customer service experience
Air waybill documentation preparation
Incoterms and airline procedures knowledge
WECRUIT PTE. LTD. is seeking an Airfreight Account Support Executive in Singapore to serve as the primary contact for customers regarding airfreight shipments. The ideal candidate should have experience in customer service within the airfreight sector, possess strong communication skills, and be detail-oriented

Job Summary

  • Act as the main point of contact for customers on airfreight shipments and inquiries.
  • Coordinate closely with internal operations, airlines, and overseas agents to ensure smooth shipment execution.
  • Resolve customer complaints professionally and follow up to ensure satisfaction.

Matching Summary

Match Score: 75

WECRUIT PTE. LTD. is seeking an Airfreight Account Support Executive in Singapore to serve as the primary contact for customers regarding airfreight shipments. The ideal candidate should have experience in customer service within the airfreight sector, possess strong communication skills, and be detail-oriented.

Skills & Requirements

Must-have

  • Airfreight customer service experience
  • Air Waybill documentation preparation
  • Incoterms and airline procedures knowledge

Nice-to-have

  • Strong communication and coordination skills
  • Detail-oriented and customer-focused approach
  • Ability to work under pressure

Key Requirements

  • Diploma or Degree in Logistics or Supply Chain
  • Minimum 1–3 years of airfreight experience
  • Familiarity with airfreight documentation and Incoterms

Work Rights

Not specified

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