Sales Support Representative - Hvac

Ferguson PLC

Jacksonville, FL, United States
Base: $18.71 - $29.92 hourly; bonus/equity: bonus ...
Onsite
Customer service and sales support
Use of crm and phone systems
Timely quotations and accurate sales orders
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves working onsite in Jacksonville, FL with a Monday to Friday schedule plus rotating Saturday shifts, supporting sales associates and customers.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) with match, mental health coverage, paid parental leave, and associate discounts.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, paid parental leave

Skills & Requirements

Must-have

  • Customer service and sales support
  • Use of CRM and phone systems
  • Timely quotations and accurate sales orders
  • Coordinate customer deliveries
  • Respond quickly to customer needs

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Ability to upsell products
  • Highly motivated and customer oriented
  • Ability to work in fast-paced environment
  • General digital literacy including Microsoft Office

Key Requirements

  • 0-3 years sales or customer service experience preferred
  • Ability to learn product knowledge and processes quickly
  • Strong sales skills including upselling
  • Ability to make timely decisions
  • Ability to follow through on commitments

Work Rights

Not specified

Tailored Resume

Cover Letter