Customer Success Manager

aureus.nl

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years as a csm
Experience with saas solutions
Account management experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will support customers through regular checkpoints to drive value, adoption, and retention.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, fostering a collaborative environment.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • Experience with SaaS solutions
  • Account management experience

Nice-to-have

  • Curious minds and courageous collaborators
  • Executive presence and high-level communication
  • Managing ambiguity in complex environments

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience with change management practices
  • Proven ability to collaborate with customers at the Executive level

Work Rights

Not specified

Tailored Resume

Cover Letter