Client Manager

Benefits by Design (BBD), a Division of People Corporation

Multiple Locations, Canada
Base: $55,000 - $70,000 py; bonus/equity: not spec...
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2-4 years work experience in insurance or client services
Strong problem solving and critical thinking skills
Ability to interpret complex contracts
** Benefits by Design (BBD) is seeking a Client Manager to support and manage client relationships while mentoring the Customer Success team. The ideal candidate will have experience in client services, particularly in insurance or group benefits, and possess strong problem-solving and communication skills. The role offers competitive compensation and benefits, fostering a supportive and inclusive work environment. **

Job Summary

  • The Client Manager is responsible for managing and retaining an assigned block of business while maintaining excellent service with advisors and clients.
  • This role involves mentoring and supporting the development of the Customer Success team to achieve client success outcomes.
  • The company offers extended health care, dental benefits, a retirement savings plan, and assistance for completing industry designations.

Matching Summary

Match Score: 75

** Benefits by Design (BBD) is seeking a Client Manager to support and manage client relationships while mentoring the Customer Success team. The ideal candidate will have experience in client services, particularly in insurance or group benefits, and possess strong problem-solving and communication skills. The role offers competitive compensation and benefits, fostering a supportive and inclusive work environment. **

Salary

Base: $55,000 - $70,000 per annum; Bonus/Equity: Not specified; Benefits: Extended health care, dental, retirement plan, wellness offerings

Skills & Requirements

Must-have

  • 2-4 years work experience in insurance or client services
  • Strong problem solving and critical thinking skills
  • Ability to interpret complex contracts

Nice-to-have

  • Creative and innovative approach to problem solving
  • Training in customer service
  • Flexible to adapt to changing environment

Key Requirements

  • 1-2 years post-secondary education in relevant field
  • GBA Designation (asset)
  • Proficiency in MS Office: Word, Excel, and databases

Work Rights

Not specified

Tailored Resume

Cover Letter