Customer Service Team Member

The Good Guys

Brighton, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
The Good Guys is seeking a Customer Service Team Member for their Brighton store, focusing on delivering exceptional customer support and operational efficiency. This role requires a customer-centric approach, effective communication skills, and the ability to work collaboratively in a fast-paced retail environment

Job Summary

  • The Good Guys aims to help families live better for less by offering unbeatable deals and exceptional service for home appliances and consumer electronics.
  • Key responsibilities include delivering effective store administration, contributing to financial performance through inventory management, and managing sales channel fulfilment.
  • The company offers competitive remuneration, fantastic discounts across the JB Hi-Fi Group, paid parental leave, and a comprehensive Employee Assistance Program.

Matching Summary

Match Score: 85

The Good Guys is seeking a Customer Service Team Member for their Brighton store, focusing on delivering exceptional customer support and operational efficiency. This role requires a customer-centric approach, effective communication skills, and the ability to work collaboratively in a fast-paced retail environment.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Resolve customer complaints and queries
  • Quality merchandising and presentation

Nice-to-have

  • Sales focused culture
  • Team collaboration
  • Continuous sales skill improvement
  • Diversity and inclusion celebration

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter