Coordinador/a Soporte Técnico It (gral. Pacheco, Prov. De Bs As).

Atos

Gral. Pacheco, Buenos Aires, Argentina
On-site
Coordination and administration of technical support teams
Experience with incident management tools
Itil knowledge
Atos Argentina is seeking an IT Technical Support Coordinator for a leading automotive industry company

Job Summary

  • Atos Argentina is seeking an IT Technical Support Coordinator for a leading automotive industry company.
  • The role involves coordinating and administering technical support teams, managing incidents, and proposing process optimizations.
  • The company offers comprehensive benefits including top-tier health insurance, study leave, and access to a benefits platform.

Matching Summary

Atos Argentina is seeking an IT Technical Support Coordinator for a leading automotive industry company.

Skills & Requirements

Must-have

  • Coordination and administration of technical support teams
  • Experience with incident management tools
  • ITIL knowledge
  • Reporting on indicators and KPIs/SLAs
  • Propose process improvements and automation
  • Monitoring systems (Nagios/Zabbix)

Nice-to-have

  • Industrial production environment experience
  • Develop professional growth objectives
  • AI-powered solutions
  • Digital transformation leadership

Key Requirements

  • Experience in coordination and administration of technical support teams
  • Experience with incident management tools (tickets)
  • Knowledge of ITIL
  • Experience in KPI and SLA compliance reporting
  • Experience with monitoring systems
  • Intermediate English proficiency
  • Availability for passive on-call duty

Work Rights

Not specified

Tailored Resume

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