Technical troubleshooting of software and infrastructure
Support ticket and incident management
Proficiency in linux/unix environments
The Citi Integrated Digital Assets Platform is a strategic initiative to build the financial market infrastructure of the future by delivering institutional-grade products for tokenization, custody, financing, and trading of digital assets
Job Summary
The Citi Integrated Digital Assets Platform is a strategic initiative to build the financial market infrastructure of the future by delivering institutional-grade products for tokenization, custody, financing, and trading of digital assets.
The role involves acting as a crucial link between internal stakeholders, support functions, and development teams to ensure optimal system performance and timely resolution of complex technical issues.
By joining Citi Dublin, employees benefit from a hybrid working model, competitive base salary with annual reviews, and a comprehensive benefits package supporting well-being, growth, and work-life balance.
Matching Summary
The Citi Integrated Digital Assets Platform is a strategic initiative to build the financial market infrastructure of the future by delivering institutional-grade products for tokenization, custody, financing, and trading of digital assets.
Salary
Base: €93,280.00 - €139,920.00 annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits supporting well-being, growth, and work-life balance
Skills & Requirements
Must-have
Technical troubleshooting of software and infrastructure
Support ticket and incident management
Proficiency in Linux/Unix environments
Strong knowledge of Spring Boot (Java) and AngularJS
Experience with networking protocols and APIs
Nice-to-have
Experience with private cloud environments
Containerization with OpenShift
Scripting skills in Python and Bash
Excellent written and verbal communication
Strong problem-solving abilities
Key Requirements
BS degree in Computer Science or related field
3 to 5 years experience in technical support or software engineering
Ability to perform root cause analysis
Experience with incident management and escalation