At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job provides excellent customer service to patients and guests whether via telephone contact or in person and effectively communicates with patients throughout their medical experience.
The employer is an Equal Opportunity Employer and maintains compliance with its Compliance & Privacy Program and Standards of Conduct.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Customer service in healthcare
Insurance benefits explanation
Payment collection and processing
Data entry and retrieval
Team productivity monitoring
Effective verbal and written communication
Windows-style software proficiency
Nice-to-have
Strong interpersonal skills
Adaptability to patient population
Quality assurance improvement
Compliance with privacy standards
Key Requirements
High School diploma or equivalent
3 years healthcare or related experience
Preferred Associates degree
Preferred CHAM, CHAA, or Medical Assistant certification