Parts Order Analyst

Caterpillar Inc.

Singapore
Onsite
Manage dealer customer orders
Handle customer problems
Monitor parts orders
Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other

Job Summary

  • Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other.
  • You will be responsible for managing dealer / customer orders, handling customer problems with professionalism and skill to deliver exceptional Customer Experience.
  • Our teams are critical to the success of our customers who build a better world; we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.

Matching Summary

Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do but also about each other.

Skills & Requirements

Must-have

  • manage dealer customer orders
  • handle customer problems
  • monitor parts orders
  • address back orders
  • root cause analysis
  • build rapport with partners

Nice-to-have

  • exceptional customer experience
  • work independently
  • communicate across cultures
  • negotiate best solutions
  • team player

Key Requirements

  • Bachelor degree / Diploma
  • at least 3 years’ experience
  • supply chain domain
  • MS-Office skills
  • presentation skills
  • personal computer skills
  • familiarity with various software packages
  • work onsite five days a week

Work Rights

Not specified

Tailored Resume

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