Overnight Front Desk Agent

Sofitel Brisbane Central / Raffles Boston

Boston, MA, United States
Intro rate: $28.80ph; post-90 days: $32.00ph; bene...
On-site
1-2 years luxury hotel experience
Opera property management system proficiency
Overnight shift availability including weekends
The Overnight Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, and collecting payments according to Raffles standards

Job Summary

  • The Overnight Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, and collecting payments according to Raffles standards.
  • Candidates must be able to handle multiple tasks in an intense environment while maintaining a warm, friendly, and professional demeanor at all times.
  • The role offers competitive hourly wages starting at $28.80, comprehensive medical benefits, and personalized development opportunities across the Accor brand portfolio.

Matching Summary

The Overnight Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, and collecting payments according to Raffles standards.

Salary

Intro rate: $28.80/hour; Post-90 days: $32.00/hour; Benefits: Medical, dental, vision, life insurance, Accor discount card

Skills & Requirements

Must-have

  • 1-2 years luxury hotel experience
  • OPERA property management system proficiency
  • overnight shift availability including weekends
  • strong verbal and written communication skills
  • cash handling and float balancing

Nice-to-have

  • experience with VIP guest services
  • ability to cross-train in other areas
  • proactive problem-solving initiative
  • luxury brand service standards knowledge

Key Requirements

  • High school diploma or equivalent
  • Minimum 1-2 years luxury hotel experience
  • Previous OPERA software experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter