Floating Universal Banker - Dundalk Md And Surrounding Areas

Mtb

Baltimore, Maryland, United States of America
Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
Customer service and sales experience
Digital engagement with customers
Branch operations support
Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers

Job Summary

  • Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.
  • Supports daily branch operations as a Teller and meets customer service and sales needs, frequently traveling to different branches within a designated area.
  • Responsible for providing exceptional service, resolving customer problems, and driving sales and customer experience within the branch.

Matching Summary

Specializes in branch customer experience through sales, service, and digital engagement of Consumer and Business Banking customers.

Salary

Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales experience
  • Digital engagement with customers
  • Branch operations support
  • Travel between branches
  • AML, BSA, and KYC processes
  • Fraud identification and escalation

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Digital fluency
  • Entrepreneurial spirit
  • Critical thinking skills
  • Bilingual proficiency

Key Requirements

  • Minimum 1 year retail sales, call center, customer service, or telesales experience
  • Ability to travel between branches
  • High school diploma or equivalent (GED)
  • Federal SAFE Act registration requirements

Work Rights

Not specified

Tailored Resume

Cover Letter