Bachelor's degree in computer science or related field
Strong technical background and architecture skills
Excellent communication and interpersonal abilities
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IBM is seeking an entry-level Client Success Manager in Shenzhen, China, to support its technology sales business by enhancing customer relationships and driving product application. The ideal candidate should possess technical knowledge, strong interpersonal skills, and a customer-oriented approach to facilitate complex business solutions.
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Job Summary
The role requires a unique blend of technical architect expertise and strong relationship management to solve complex client business challenges.
You will be responsible for driving product adoption, creating customized success plans, and identifying opportunities for upselling and cross-selling.
IBM offers a global environment where you can develop your career while acting as a trusted advisor to help clients achieve their digital transformation goals.
Matching Summary
Match Score: 75
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IBM is seeking an entry-level Client Success Manager in Shenzhen, China, to support its technology sales business by enhancing customer relationships and driving product application. The ideal candidate should possess technical knowledge, strong interpersonal skills, and a customer-oriented approach to facilitate complex business solutions.
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Skills & Requirements
Must-have
Bachelor's Degree in Computer Science or related field
Strong technical background and architecture skills
Excellent communication and interpersonal abilities
Ability to translate complex technical issues for clients
Experience with business scenario analysis and MVP development
Nice-to-have
Programming course experience or practical coding skills
Prior customer sales or service work experience
985/211 university background preferred
Master's degree or higher education level
Proactive problem-solving and self-driven attitude