Customer Service Executive (Air Freight)

SWIFT SEARCH GLOBAL PTE. LTD.

Singapore
Onsite (monday to friday, with alternate saturday shifts)
1 year airfreight customer service experience
Ccn system familiarity required
Microsoft excel proficiency
SWIFT SEARCH GLOBAL PTE. LTD. is seeking a Customer Service Executive to join their Co-Loading team in Singapore, focusing on providing efficient airfreight solutions. The role requires experience in airfreight customer service and involves tasks such as booking cargo, coordinating with airlines, and managing customer inquiries

Job Summary

  • You will be part of the Co-Loading team supporting customers with efficient airfreight solutions.
  • Key responsibilities include coordinating cargo space, providing booking confirmations, and tracking shipment progress.
  • The role requires liaising with airlines, warehouses, and customs authorities to ensure smooth shipment coordination.

Matching Summary

Match Score: 85

SWIFT SEARCH GLOBAL PTE. LTD. is seeking a Customer Service Executive to join their Co-Loading team in Singapore, focusing on providing efficient airfreight solutions. The role requires experience in airfreight customer service and involves tasks such as booking cargo, coordinating with airlines, and managing customer inquiries.

Skills & Requirements

Must-have

  • 1 year airfreight customer service experience
  • CCN system familiarity required
  • Microsoft Excel proficiency

Nice-to-have

  • Strong communication skills
  • Detail-oriented mindset
  • Adaptable to fast-paced environment

Key Requirements

  • Minimum 1 year relevant experience
  • GCE O or N Level qualifications
  • Familiarity with CCN system

Work Rights

Not specified

Tailored Resume

Cover Letter