Senior Vice President Global B2b Customer Care

TransUnion

Multiple Locations
Base: $225,800.00 - $474,300.00; bonus/equity: not...
Hybrid
15+ years senior leadership experience
Ai enabled service models
Operational kpis ownership
The Senior Vice President, Global B2B Customer Care is a critical executive leadership role responsible for defining and executing the global strategy for B2B customer service and support

Job Summary

  • The Senior Vice President, Global B2B Customer Care is a critical executive leadership role responsible for defining and executing the global strategy for B2B customer service and support.
  • This role ensures that TransUnion’s global customer care organization consistently delivers world class customer outcomes while operating as a strategic growth engine.
  • TransUnion provides flexible benefits including flexible time off, health benefits, and a 401(k) retirement savings plan.

Matching Summary

The Senior Vice President, Global B2B Customer Care is a critical executive leadership role responsible for defining and executing the global strategy for B2B customer service and support.

Salary

Base: $225,800.00 - $474,300.00; Bonus/Equity: Not specified; Benefits: Flexible benefits including health and retirement plans

Skills & Requirements

Must-have

  • 15+ years senior leadership experience
  • AI enabled service models
  • operational KPIs ownership

Nice-to-have

  • inclusive culture building
  • executive presence
  • collaboration skills

Key Requirements

  • 12+ years leading service quality programs
  • experience managing large operational budgets
  • extensive experience leading global teams

Work Rights

Not specified

Tailored Resume

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