4pl Customer Service Agent

A.P. Moller - Maersk

Bangkok, Thailand
Booking management & coordination
Truck vendor & broker management
Customer service & communication
Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation

Job Summary

  • Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation.
  • The 4PL CX Agent is responsible for managing export booking requests, monitoring shipment movements, and ensuring real-time visibility and data accuracy.
  • Maersk is committed to a diverse and inclusive workplace, embracing different styles of thinking and supporting the need for adjustments during the hiring process.

Matching Summary

Maersk is a global leader in integrated logistics, redefining industry standards through innovation and transformation.

Skills & Requirements

Must-have

  • Booking Management & Coordination
  • Truck vendor & broker Management
  • Customer Service & Communication
  • Real-time shipment tracking
  • Issue reporting and escalation
  • Fluent in English

Nice-to-have

  • Customer-centric approach
  • Continuous learning
  • Diversity and collaboration
  • Solution-oriented under pressure

Key Requirements

  • Bachelor’s Degree in Logistics, Supply Chain Management, International Business, or related fields
  • 1–3 years of experience in logistics or supply chain
  • Experience in trucking or cross-border operations
  • Strong understanding of export booking processes
  • Strong ability to track shipments in real time
  • Fluent in English (written & spoken)

Work Rights

Not specified

Tailored Resume

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