Associate Director – Ai & Analytics For Customer Engagement
Novartis
Barcelona, Spain
Hybrid
Ai and machine learning solutions
Generative ai capabilities
Customer relationship management systems
Power the future of our marketing technology ecosystem by turning data into meaningful customer experiences at scale
Job Summary
Power the future of our marketing technology ecosystem by turning data into meaningful customer experiences at scale.
Lead the end‑to‑end design, development, deployment, and operations of artificial intelligence, machine learning, and generative artificial intelligence solutions.
Benefits include Company Pension Plan, Life and Accidental Insurance, Meals Allowance or Canteen in the office, and Flexible working hours.
Matching Summary
Power the future of our marketing technology ecosystem by turning data into meaningful customer experiences at scale.
Skills & Requirements
Must-have
AI and machine learning solutions
Generative AI capabilities
Customer relationship management systems
Marketing technology ecosystem
Data-driven insights for commercial decision-making
Pharmaceutical value chain understanding
Nice-to-have
Agile methodologies
Co-creation and agility culture
Translate complex analytical outputs
Iterative solution delivery
Key Requirements
Graduate-level degree in quantitative field
At least six years of experience in data analytics
Minimum six years in pharmaceutical/biotech/healthcare sector
Experience designing AI/ML/GenAI solutions
Integrate AI/analytics into customer automation platforms