Dynamics 365 Customer Engagement

Concentrix

Work, United States
Dynamics 365 customer engagement
Power platform expertise
Crm solution architecture
Guide customers through digital transformation journeys, leveraging deep technical and functional expertise across Dynamics 365 CE apps to deliver measurable business outcomes

Job Summary

  • Guide customers through digital transformation journeys, leveraging deep technical and functional expertise across Dynamics 365 CE apps to deliver measurable business outcomes.
  • Drive cloud consumption and support growth by guiding customers on how to maximize value from Dynamics 365 CE investments through solution optimization and operational excellence.
  • Continuously improve skills across Dynamics 365 CE and Power Platform, engage in technical communities, contribute to IP development, and mentor peers.

Matching Summary

Guide customers through digital transformation journeys, leveraging deep technical and functional expertise across Dynamics 365 CE apps to deliver measurable business outcomes.

Skills & Requirements

Must-have

  • Dynamics 365 Customer Engagement
  • Power Platform expertise
  • CRM solution architecture
  • Customer engagement domains
  • Technical leadership
  • Solution optimization

Nice-to-have

  • Business value consulting
  • Trusted advisor relationships
  • Cross-workload collaboration
  • Mentoring junior architects
  • Intellectual property development

Key Requirements

  • Proven experience in Dynamics 365 CE apps
  • Bachelor's or Master's Degree
  • Extensive experience in IT consulting
  • Significant customer-facing experience
  • Lead technical solution architect experience

Work Rights

Not specified

Tailored Resume

Cover Letter