Core Agent

Four Seasons Hotels Ltd

Naples, Florida, United States
Lucrative salary; market-leading benefits pyckage;...
Strong communication skills
Customer service experience
Phone reservation handling
The CORE Agent is responsible for fielding incoming calls, selling the resort, and coordinating reservation details

Job Summary

  • The CORE Agent is responsible for fielding incoming calls, selling the resort, and coordinating reservation details.
  • Four Seasons offers a market-leading benefits package including medical, dental, vision, and 401K matching starting at 30 days.
  • The role requires providing top-notch customer service over the phone while monitoring systems to prepare for guest arrivals.

Matching Summary

The CORE Agent is responsible for fielding incoming calls, selling the resort, and coordinating reservation details.

Salary

Lucrative salary; Market-leading benefits package; Complimentary hotel stays and meals

Skills & Requirements

Must-have

  • Strong communication skills
  • Customer service experience
  • Phone reservation handling

Nice-to-have

  • Opera system knowledge
  • Luxury hospitality background
  • Team collaboration mindset

Key Requirements

  • One to two years hotel or customer service experience
  • US work authorization required unless current manager
  • Knowledge of Opera preferred

Work Rights

US work authorization required unless current Four Seasons manager

Sponsorship: available

Tailored Resume

Cover Letter