Security Operations Center Supervisor – General Services

City and County of Denver

Denver, CO, US
$69,824.00 - $79,584.00; not specified; pension, 4...
On-site
Monitor video surveillance systems
Respond to security incidents
Manage call center activity
In this supervisory role, you will provide strong leadership and oversight of daily operations, ensuring effective implementation of policies, procedures, and operational improvements across supported programs

Job Summary

  • In this supervisory role, you will provide strong leadership and oversight of daily operations, ensuring effective implementation of policies, procedures, and operational improvements across supported programs.
  • You will monitor video surveillance systems and respond to security incidents, alarms, emergencies, and evacuations and coordinate with law enforcement or emergency services as needed.
  • The City and County of Denver offers competitive pay commensurate with education and experience, a guaranteed life-long monthly pension, and generous benefits.

Matching Summary

In this supervisory role, you will provide strong leadership and oversight of daily operations, ensuring effective implementation of policies, procedures, and operational improvements across supported programs.

Salary

$69,824.00 - $79,584.00; Not specified; Pension, 457B, PTO, Medical, Dental, Vision

Skills & Requirements

Must-have

  • Monitor video surveillance systems
  • Respond to security incidents
  • Manage call center activity
  • Lead SOC operations
  • Develop standard operating procedures
  • Track and report SOC metrics

Nice-to-have

  • Lead by example
  • Strong ownership of processes
  • Bilingual communication skills
  • De-escalation practices
  • Risk analysis expertise

Key Requirements

  • Five years of technical, paraprofessional, or administrative experience
  • High school diploma or GED
  • Valid work authorization not requiring sponsorship

Work Rights

Must have valid work authorization

Tailored Resume

Cover Letter