Base: $54,000 annually; bonus/equity: not specifie...
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Direct helpdesk call processing
Install microsoft operating systems
Maintain computer network infrastructure
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Atlanta Technical College is seeking a Full-Time Technical Support Specialist to provide technical support services for faculty and staff on its main campus. The ideal candidate will possess an Associate’s degree and three years of relevant experience, with preference given to those with a Bachelor’s degree and additional experience.
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Job Summary
The Technical Support Specialist directs the processing of helpdesk calls from faculty, staff, and administrators.
This role involves installing Microsoft operating systems, maintaining network infrastructure, and performing hardware troubleshooting.
Candidates must possess an Associate's degree or equivalent experience along with three years of work-related experience.
Matching Summary
Match Score: 75
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Atlanta Technical College is seeking a Full-Time Technical Support Specialist to provide technical support services for faculty and staff on its main campus. The ideal candidate will possess an Associate’s degree and three years of relevant experience, with preference given to those with a Bachelor’s degree and additional experience.
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Salary
Base: $54,000 Annually; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Direct helpdesk call processing
Install Microsoft operating systems
Maintain computer network infrastructure
Troubleshoot hardware and software problems
Supervise technical support personnel
Nice-to-have
Research new technology products
Conduct training programs for staff
Serve on ad hoc committees
Strong interpersonal relations skills
Decision making and problem-solving
Key Requirements
Associate's degree AND Three (3) years experience
Experience may substitute for degree year-for-year
Bachelor's degree preferred with Five (5) years experience
Background screenings conducted prior to screening