(usa) Store Lead

Walmart

WHITEHALL, PA, United States of America
$80,000.00 - $100,000.00; performance bonuses; hea...
Customer service approaches and techniques
Financial performance of the facility
Facility operations
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards

Job Summary

  • Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.
  • Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting the store manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales.
  • Walmart offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Matching Summary

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelines and standards.

Salary

$80,000.00 - $100,000.00; Performance bonuses; Health, financial, and paid time off benefits

Skills & Requirements

Must-have

  • customer service approaches and techniques
  • financial performance of the facility
  • facility operations
  • supervision and development opportunities
  • execution of multiple business plans

Nice-to-have

  • community outreach programs
  • belonging mindset in the workplace
  • regenerative company
  • selfless manner and humble
  • curiosity and a desire to learn

Key Requirements

  • 1 year general management experience
  • 2 years of college
  • 1 year retail experience
  • 1 year supervising 10 associates
  • 2 years general work experience

Work Rights

Not specified

Tailored Resume

Cover Letter