Customer Service Lead, Patient Access Lead (bilingual English/spanish)

Cloudmed

Austin, Texas, United States
Base: $21.00 - $28.87 ph; bonus/equity: not specif...
Bilingual english/spanish skills
Several years of medical patient registration experience
Experience in leading others
This role involves leading a team to assist patients with registration in a fast-paced Emergency Department

Job Summary

  • This role involves leading a team to assist patients with registration in a fast-paced Emergency Department.
  • The position requires collecting accurate patient and insurance information while addressing fears and concerns with compassion.
  • Candidates must be prepared to see illness and injuries and pass a drug test, background check, and vaccination requirement.

Matching Summary

This role involves leading a team to assist patients with registration in a fast-paced Emergency Department.

Salary

Base: $21.00 - $28.87 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual English/Spanish skills
  • Several years of medical patient registration experience
  • Experience in leading others
  • High School Diploma or GED
  • Fast-paced high-stress environment tolerance

Nice-to-have

  • Compassionate listening skills
  • Quick study with technology
  • Accurate typing and multitasking
  • Positive people-oriented culture building

Key Requirements

  • High School Diploma or GED
  • Several years of medical patient registration experience
  • Experience in leading others is a must
  • Bilingual English/Spanish skills preferred
  • Pass drug test and background check

Work Rights

Not specified

Tailored Resume

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