Patron Processing Supervisor - Lib60083885

historicsites.nc.gov

Raleigh, NC, US
Recruitment range: $43,267-$50,000; bonus/equity: ...
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Patron database maintenance
Unit supervision
Front desk operations
** The North Carolina Department of Natural and Cultural Resources is seeking a Patron Processing Supervisor for the State Library, responsible for supervising staff and managing patron database operations. The ideal candidate should have experience in library or bookstore settings, strong administrative skills, and the ability to provide excellent customer service. **

Job Summary

  • The State Library of North Carolina is seeking a well-rounded Patron Processing Supervisor to join our team, responsible for unit supervision of three patron processing assistant positions.
  • This position oversees the maintenance and ensures the accuracy of the patron database and local updates to the national Patron Information Machine Maintenance System (PIMMS), ensuring that unit operations conform to state and national requirements.
  • The State Library of North Carolina provides exceptional library service and exceptional service to libraries, helping North Carolinians live more abundant and purposeful lives.

Matching Summary

Match Score: 75

** The North Carolina Department of Natural and Cultural Resources is seeking a Patron Processing Supervisor for the State Library, responsible for supervising staff and managing patron database operations. The ideal candidate should have experience in library or bookstore settings, strong administrative skills, and the ability to provide excellent customer service. **

Salary

Recruitment Range: $43,267-$50,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Patron database maintenance
  • Unit supervision
  • Front desk operations
  • Telephone call handling
  • Data analysis and troubleshooting

Nice-to-have

  • Working with disabled populations
  • Library or bookstore experience
  • Bilingual experience
  • Prioritizing multiple projects

Key Requirements

  • High school diploma or GED
  • Four years administrative/office management experience
  • One year lead worker experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter