Pact Representative I

Asheweb

Base: $21.85 - $32.80; bonus/equity: not specified...
Fully remote
Assist inbound callers
Schedule patient appointments
Obtain demographic and insurance information
Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site

Job Summary

  • Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
  • Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Assist inbound callers
  • Schedule patient appointments
  • Obtain demographic and insurance information
  • Verify insurance coverage
  • Handle emergent calls
  • Provide customer service

Nice-to-have

  • Basic medical terminology knowledge
  • Work with diverse customer population
  • Ability to resolve customer issues

Key Requirements

  • 0 -1 year experience
  • High School Graduate

Work Rights

Not specified

Tailored Resume

Cover Letter