Electrical Service Manager

Cogentanalytics

Burlington, NC, United States
On-site
Manage service operations
Lead and coach technicians
Customer experience
Oversee daily service operations, manage technicians, drive profitability, and deliver an exceptional customer experience

Job Summary

  • Oversee daily service operations, manage technicians, drive profitability, and deliver an exceptional customer experience.
  • Lead, coach, and hold service technicians accountable to safety, quality, and productivity standards.
  • Enforce safety policies and ensure compliance with OSHA and NEC requirements.

Matching Summary

Oversee daily service operations, manage technicians, drive profitability, and deliver an exceptional customer experience.

Skills & Requirements

Must-have

  • Manage service operations
  • Lead and coach technicians
  • Customer experience
  • Safety policies and compliance
  • Track service KPIs

Nice-to-have

  • Grow a service department
  • Familiarity with dispatch software

Key Requirements

  • 7+ years commercial electrical experience
  • Prior experience managing field teams
  • Strong knowledge of commercial electrical systems
  • Proven ability to manage profitability
  • Valid driver’s license
  • Journeyman or Master Electrician license (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter