Guest Services Representative

Carilion Services Inc

Roanoke, VA, United States
Not specified; comprehensive medical, dental, & vi...
Onsite
Two years related customer service experience
High school diploma or ged required
Proficient in epic, spark, excel, cws-teletracking
Carilion Services Inc is seeking a full-time Guest Services Representative in Roanoke, VA, responsible for assisting patients and guests, managing patient flow, and performing various administrative tasks. The role emphasizes excellent interpersonal skills and customer service experience, with a structured work schedule of four 10-hour shifts per week

Job Summary

  • The role involves working four 10-hour days on a rotation schedule to ensure seamless patient flow and operations.
  • Responsibilities include assisting with patient registration, conducting facility tours, performing notary acts, and managing volunteers.
  • Carilion Clinic offers comprehensive medical, dental, vision benefits, an employer-funded pension plan, and onsite fitness studios.

Matching Summary

Match Score: 85

Carilion Services Inc is seeking a full-time Guest Services Representative in Roanoke, VA, responsible for assisting patients and guests, managing patient flow, and performing various administrative tasks. The role emphasizes excellent interpersonal skills and customer service experience, with a structured work schedule of four 10-hour shifts per week.

Salary

Not specified; Comprehensive Medical, Dental, & Vision Benefits; Employer Funded Pension Plan

Skills & Requirements

Must-have

  • Two years related customer service experience
  • High school diploma or GED required
  • Proficient in Epic, Spark, Excel, CWS-Teletracking

Nice-to-have

  • Hospital experience recommended
  • Excellent interpersonal skills
  • Calmness and tact in handling situations

Key Requirements

  • High school diploma or GED
  • Two years of customer service experience
  • Basic typing skills and computer proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter