Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer service skills
Switchboard operation
Key inventory administration
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs with university contributions.
The University of Arkansas is committed to providing a safe campus community and conducts background checks including criminal background and sex offender registry checks for applicants being considered for employment.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer service skills
Switchboard operation
Key inventory administration
Maintenance request processing
Microsoft Office proficiency
Workday familiarity
Nice-to-have
Knowledge of FAMIS CMMS
Proactive customer communication
Record keeping procedures
Data analysis techniques
Facility management processes
Excellent written and oral communication
Key Requirements
High school diploma or equivalent
At least two years related experience
Criminal background check
Sex offender registry check
Work Rights
Must have legal authority to work in the United States