Octopus In Colour Internship - Credit Specialist (sensitive Care)
Octopus Energy
London, GB
London living wage (pro rata)
On-site
Supporting financially vulnerable customers
Processing formal insolvencies
Liaising with external partners
This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry
Job Summary
This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
The role involves supporting financially vulnerable customers navigating formal debt solutions and working with external partners like Insolvency Practitioners and Debt Advice Organisations.
You will gain confidence and experience working autonomously, thinking creatively, and delivering the best possible outcomes for customers through project work.
Matching Summary
This internship programme is only open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
Salary
London Living Wage (pro rata)
Skills & Requirements
Must-have
supporting financially vulnerable customers
processing formal insolvencies
liaising with external partners
managing sensitive customer information
working with Kraken operating platform
Nice-to-have
compassionate and detail-oriented
strong emotional resilience
creative problem-solving
motivated by purpose
Key Requirements
Internship open to Black, Black British, African or Caribbean backgrounds
Must upload a cover letter (max 500 words) instead of CV