Tricare Beneficiary Services Representative - Lakenheath, Uk

Leidos

Lakenheath, UK
Base: $32,000 annual; foreign service premium: $3,...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Lakenheath, UK, to support active-duty military members and their families. The role focuses on providing essential beneficiary education and enrollment services within the TRICARE Overseas Program

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE Overseas Program enrollment and education services.
  • The position requires processing complex beneficiary data including enrollments, disenrollments, and Primary Care Manager updates via specialized defense systems.
  • Candidates must maintain strict confidentiality of Protected Health Information while delivering high-quality customer support both in person and over the phone.

Matching Summary

Match Score: 85

Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Lakenheath, UK, to support active-duty military members and their families. The role focuses on providing essential beneficiary education and enrollment services within the TRICARE Overseas Program.

Salary

Base: $32,000 annual; Foreign Service Premium: $3,000 annual; Negotiation: Not available

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • 3+ years customer service experience
  • HIPAA compliance knowledge
  • Strong organizational abilities

Nice-to-have

  • Ability to deliver presentations
  • Self-starter working independently
  • Experience with military healthcare systems
  • Familiarity with MHS Genesis system
  • Background in managed care environments

Key Requirements

  • High School diploma or GED
  • U.S. Citizenship required
  • SOFA/Command-Sponsored dependent status
  • Eligible for ADP IT III clearance
  • 3+ years of customer service experience

Work Rights

Must have US citizenship and SOFA/Command-Sponsored dependent status

Tailored Resume

Cover Letter