Global Software Support Engineer - (e3)

Applied Materials

Santa Clara, CA, US
Base: $124,000.00 - $171,000.00; bonus/equity: eli...
Not specified (assumed hybrid)
5+ years software product support experience
C and c++ code analysis and debugging
Windows operating systems and networking concepts
Applied Materials is seeking a Global Software Support Engineer with a strong technical background and customer-facing experience to resolve complex software issues and ensure software quality for cutting-edge semiconductor and display manufacturing equipment. The role offers a supportive work culture that encourages professional growth and innovation

Job Summary

  • This role serves as a senior technical expert responsible for diagnosing, resolving, and preventing complex software issues impacting the installed product base.
  • The position requires strong technical depth and customer-facing leadership to drive cross-functional collaboration ensuring software quality and reliability.
  • Candidates will benefit from a supportive work culture that encourages learning, development, and career growth within a leading global company.

Matching Summary

Match Score: 85

Applied Materials is seeking a Global Software Support Engineer with a strong technical background and customer-facing experience to resolve complex software issues and ensure software quality for cutting-edge semiconductor and display manufacturing equipment. The role offers a supportive work culture that encourages professional growth and innovation.

Salary

Base: $124,000.00 - $171,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • 5+ years software product support experience
  • C and C++ code analysis and debugging
  • Windows operating systems and networking concepts

Nice-to-have

  • Python scripting experience
  • Master's degree in Computer Science
  • Strong cross-functional collaboration skills

Key Requirements

  • Bachelor's degree with 5+ years relevant experience or Master's preferred
  • Experience supporting complex customer-facing software products in production
  • Hands-on troubleshooting using logs, simulators, and diagnostic tools

Work Rights

Not specified

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