Study Abroad Advisor/bilingual Coordinator

workday.wsu.edu

Pullman, WA, US
Base: $3,379.14 - $4,574.21 monthly; bonus/equity:...
Bilingual spanish-english
Customer service experience
Work with diverse populations
Serve as the primary point of contact for students, faculty, staff, and parents, providing day-to-day advising and support

Job Summary

  • Serve as the primary point of contact for students, faculty, staff, and parents, providing day-to-day advising and support.
  • Coordinate study abroad financial aid processing and assist Spanish-speaking students and families with questions related to financial aid and scholarships.
  • WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

Matching Summary

Serve as the primary point of contact for students, faculty, staff, and parents, providing day-to-day advising and support.

Salary

Base: $3,379.14 - $4,574.21 monthly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Bilingual Spanish-English
  • Customer service experience
  • Work with diverse populations
  • Written and verbal communication
  • Interpret rules and regulations

Nice-to-have

  • Higher education student services
  • Financial aid experience
  • PeopleSoft experience

Key Requirements

  • Bachelor's degree and 1 year experience (Student Services Professional)
  • Bachelor's degree and 2 years experience (Student Services Coordinator/Advisor 1)
  • Bilingual/Bi-literate (Spanish-English)
  • Experience in customer service
  • Experience working with diverse populations
  • Developed skills in written and verbal communication
  • Ability to work flexible schedules
  • Demonstrated experience interpreting rules and regulations
  • Demonstrated experience working in a team environment

Work Rights

Not specified

Tailored Resume

Cover Letter