Motor Claims Customer Service Advisor

Direct Line Group

Glasgow, United Kingdom
Base: £26,700; bonus/equity: not specified; benefi...
Hybrid
Customer service skills
It skills
Microsoft outlook and word experience
You will be responsible for the validation, investigation, negotiation and fulfilment of first and third party damage claims, and any other associated losses

Job Summary

  • You will be responsible for the validation, investigation, negotiation and fulfilment of first and third party damage claims, and any other associated losses.
  • We offer an excellent benefits package including a 9% employer contributed pension, 50% off insurance, and additional optional Health and Dental insurance.
  • Direct Line Group is committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

Matching Summary

You will be responsible for the validation, investigation, negotiation and fulfilment of first and third party damage claims, and any other associated losses.

Salary

Base: £26,700; Bonus/Equity: Not specified; Benefits: 9% employer contributed pension, 50% off home, motor and pet insurance plus free Green Flag breakdown cover, Additional optional Health and Dental insurance, Generous holidays, Buy as you earn share scheme, Employee discounts and cashback

Skills & Requirements

Must-have

  • Customer service skills
  • IT skills
  • Microsoft Outlook and Word experience
  • Handling customer calls
  • Managing own workload
  • Working in a dynamic environment

Nice-to-have

  • Proactive attitude
  • Eager to learn
  • Supporting colleagues
  • Open to change and innovation
  • Contributing ideas
  • Understanding of motor claims

Key Requirements

  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

Cover Letter