Senior Technical Consultant-genesys

Computacenter Plc

Bangalore, IN
Genesys cloud cx expertise
Restful apis integration
Ci/cd pipelines
Lead technical change initiatives to deliver innovation and continuous improvement across the Genesys Cloud CX platform

Job Summary

  • Lead technical change initiatives to deliver innovation and continuous improvement across the Genesys Cloud CX platform.
  • Provide expert design, consultancy, and technical services for Computacenter’s Genesys Cloud CX platform.
  • Contribute to the strategic roadmap for Genesys Cloud technologies and identify opportunities for continuous improvement.

Matching Summary

Lead technical change initiatives to deliver innovation and continuous improvement across the Genesys Cloud CX platform.

Skills & Requirements

Must-have

  • Genesys Cloud CX expertise
  • RESTful APIs integration
  • CI/CD pipelines
  • Agile delivery methodologies
  • Solution lifecycle experience

Nice-to-have

  • Genesys certifications
  • Omni-channel flow design
  • Collaboration with stakeholders

Key Requirements

  • Bachelor's degree in relevant field
  • 8+ years of consulting experience
  • Proven experience with Genesys Cloud CX
  • Experience with Terraform Cloud and GitHub
  • Agile delivery methodologies (SAFe)

Work Rights

Not specified

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