Workday/ Hr Service Now Analyst - Cebu

Tbe

Cebu, Philippines
Not specified (assumed to be office-based given the nature of the role).
Workday
Hr service now
People information system
The job posting is for a Workday/HR Service Now Analyst position at Tbe in Cebu, Philippines, focusing on managing employee programs and ensuring smooth administration of People-related transactions. The role requires relevant work experience, preferably in a call center environment, along with a bachelor's degree or equivalent education

Job Summary

  • The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.
  • Responsibilities include entering personal details of new employees, administering People related transactions and workflows, and performing outbound calls for tier 2 concerns.
  • Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement and adhere to established procedures, ensuring compliance with embedded Risk Controls.

Matching Summary

Match Score: 75

The job posting is for a Workday/HR Service Now Analyst position at Tbe in Cebu, Philippines, focusing on managing employee programs and ensuring smooth administration of People-related transactions. The role requires relevant work experience, preferably in a call center environment, along with a bachelor's degree or equivalent education.

Skills & Requirements

Must-have

  • Workday
  • HR Service Now
  • People Information System
  • Employee Programs Administration
  • Transaction Processing
  • Workflow Management

Nice-to-have

  • Call centre experience
  • Insurance/banking industry
  • BPO industry experience
  • Risk Management
  • Process Improvements

Key Requirements

  • Bachelor's Degree or equivalent
  • Some relevant work experience
  • Call centre experience
  • Policy administration experience
  • BPO industry with shifting schedules

Work Rights

Not specified

Tailored Resume

Cover Letter