Commensurate with education + experience; not spec...
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Troubleshoot end user computer problems
Resolve networking issues
Perform remote support
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The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical solutions and support for end-user computing and networking issues. The role requires the candidate to be on-call and participate in a rotating schedule, with a focus on delivering quality customer service and problem resolution.
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Job Summary
Provides accurate and timely solutions to end user computer and networking problems, performing restorative and maintenance actions remotely or on-site.
Participates in a 24/7/365 on-call rotation, responding immediately to trouble calls outside of general work hours.
UAMS offers benefits including health plans, retirement matching, and educational discounts for qualifying staff.
Matching Summary
Match Score: 75
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The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical solutions and support for end-user computing and networking issues. The role requires the candidate to be on-call and participate in a rotating schedule, with a focus on delivering quality customer service and problem resolution.
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Salary
Commensurate with education and experience; Not specified; Not specified
Skills & Requirements
Must-have
troubleshoot end user computer problems
resolve networking issues
perform remote support
on-call rotation 24/7/365
Nice-to-have
customer service experience
collaborative teamwork environment
focus on improving patient care
Key Requirements
Bachelor's degree in Computer Science or related field OR Associates degree in Computer Science or related field OR High School diploma plus 2 years experience in cabling, low voltage systems, carpentry/building maintenance
Proof of legal authority to work in the United States
Annual TB Screening
Criminal Background Check
Work Rights
Must have proof of legal authority to work in the United States