Director Aftermarket Sales And Development

KION North America

Summerville, SC, United States
On-site
Aftermarket parts sales growth
Dealer engagement and development
Pricing strategy and analysis
KION North America is seeking a Director of Aftermarket Sales and Development, responsible for driving parts revenue, customer technical support, and business development in the material handling sector. The role requires extensive leadership experience in aftermarket business development and a strong proficiency in data analysis

Job Summary

  • Responsible for aftermarket sales and customer technical support, pricing and business development activities that include parts sales, product identification, pricing & leakage analysis, marketing, customer needs analysis, customer service technical support operations and existing program improvements.
  • Develop, professionalize, lead and grow the aftermarket business by increased and effective dealer engagement and a net profit oriented pricing strategy.
  • Grow parts revenue and profit through aftermarket dealer development, pricing strategy and retail focused marketing efforts.

Matching Summary

Match Score: 85

KION North America is seeking a Director of Aftermarket Sales and Development, responsible for driving parts revenue, customer technical support, and business development in the material handling sector. The role requires extensive leadership experience in aftermarket business development and a strong proficiency in data analysis.

Skills & Requirements

Must-have

  • Aftermarket parts sales growth
  • Dealer engagement and development
  • Pricing strategy and analysis
  • Customer technical support leadership
  • Marketing plan development and execution

Nice-to-have

  • Innovative technologies
  • Reduced energy consumption
  • Low operating costs
  • Best-in-class after-sales support

Key Requirements

  • 10+ years leadership experience in B-to-B Parts / Customer Service Support / Aftermarket Business Development
  • Experience developing aftermarket pricing and product management strategies
  • Experience managing P&L responsibility for a business unit
  • Proficient in data analysis tools, MS Office, and ERP systems
  • BA/BS degree minimum

Work Rights

Not specified

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