Pbx Switchboard Operator-pbx Operations

stantonlab.info

Columbus, Ohio, US
Answering incoming calls
Relaying emergency messages
Operating paging system
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and directs them where they are needed, and reports any telephone problems

Job Summary

  • Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and directs them where they are needed, and reports any telephone problems.
  • Greets visitors and directs them to the appropriate area or person, and provides general information to callers and visitors as needed.
  • Ability to maintain composure in stressful situations, maintain confidentiality, and respond quickly to emergency situations.

Matching Summary

Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and directs them where they are needed, and reports any telephone problems.

Skills & Requirements

Must-have

  • Answering incoming calls
  • Relaying emergency messages
  • Operating paging system
  • Directing personnel
  • Maintaining call records
  • Greeting visitors
  • Providing general information

Nice-to-have

  • Composure in stressful situations
  • Maintaining confidentiality
  • Responding quickly to emergencies
  • Retaining and repeating information
  • Assisting in training new staff

Key Requirements

  • High School Diploma or equivalent
  • Six months PBX operator experience
  • One year multi-line phone experience

Work Rights

Not specified

Tailored Resume

Cover Letter