Technical Support Specialist/Senior Specialist (Singapore)
DUALOG SINGAPORE PTE LTD
Singapore, Singapore
Not specified; not specified; internet subscriptio...
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Strong oral and written english communication skills
Troubleshooting in networking and operating systems
Experience with email protocols and hardware
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DUALOG SINGAPORE PTE LTD is seeking a Technical Support Specialist/Senior Specialist to provide hands-on technical support for their software and services to shipping companies globally. The role requires strong problem-solving skills, a passion for technology, and effective communication abilities, with opportunities for professional growth in a collaborative environment.
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Job Summary
The role involves providing 1st and 2nd line technical support for Dualog software to shipping companies globally.
Candidates will collaborate with internal stakeholders, ship captains, and industry partners in a team-based environment.
The company offers opportunities for professional development in network knowledge, database expertise, and problem-solving.
Matching Summary
Match Score: 75
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DUALOG SINGAPORE PTE LTD is seeking a Technical Support Specialist/Senior Specialist to provide hands-on technical support for their software and services to shipping companies globally. The role requires strong problem-solving skills, a passion for technology, and effective communication abilities, with opportunities for professional growth in a collaborative environment.
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Salary
Not specified; Not specified; Internet subscription covered; Pension and insurance arrangements included
Skills & Requirements
Must-have
Strong oral and written English communication skills
Troubleshooting in networking and operating systems
Experience with email protocols and hardware
Analytical and problem-solving skills
Customer-facing technical support experience
Nice-to-have
Familiarity with maritime satellite communication
Knowledge of the shipping industry
Passion for technology and continuous learning
Ability to work in a dynamic environment
Cross-functional collaboration experience
Key Requirements
Singaporean citizenship required
Diploma or Bachelor's degree in IT or relevant field