The role involves owning the strategy, processes, and systems to deliver a seamless customer support experience across Real Time Agent and Engage products
Job Summary
The role involves owning the strategy, processes, and systems to deliver a seamless customer support experience across Real Time Agent and Engage products.
Candidates will manage a large delivery team spanning internationally while collaborating closely with Product Leads and Customer Solutions Directors.
The company offers hybrid working policies, wellbeing leave, up to 20 weeks paid parental leave, and regular social events including Innovation Days.
Matching Summary
The role involves owning the strategy, processes, and systems to deliver a seamless customer support experience across Real Time Agent and Engage products.