Flat Rate Technician

Hendrick Lexus Northlake

Charlotte, North Carolina, US
Valid driver's license required
Certified senior technician with manufacturer
State inspection and emissions license
The role is responsible for identifying necessary vehicle service and performing repairs, maintenance, and service work according to dealership guidelines

Job Summary

  • The role is responsible for identifying necessary vehicle service and performing repairs, maintenance, and service work according to dealership guidelines.
  • Candidates must maintain CSI scores at or above company standards while effectively utilizing available technologies to enhance the customer experience.
  • The position requires a certified senior technician with respective manufacturer credentials who can perform warranty repairs, recalls, PDI's, and minor repairs.

Matching Summary

The role is responsible for identifying necessary vehicle service and performing repairs, maintenance, and service work according to dealership guidelines.

Skills & Requirements

Must-have

  • Valid driver's license required
  • Certified senior technician with manufacturer
  • State inspection and emissions license
  • Thorough knowledge of automotive parts
  • Demonstrable mechanical skills and knowledge

Nice-to-have

  • Servant leadership core values
  • Commitment to customer enthusiasm
  • Passion for winning culture
  • Accountability at all levels
  • Continuous improvement mindset

Key Requirements

  • 5+ years of desired work experience
  • High School Diploma or GED
  • ASE test certification requirements met
  • Manufacturer fundamental training completed
  • NAPA training provided by HAG

Work Rights

Not specified

Tailored Resume

Cover Letter