Contact Center Referral Specialist Ii

Doctor Relocation LLC

Las Vegas, Nevada, US
$19.85 - $30.21; not specified; not specified ph
Medical terminology
Electronic medical records (emr)
Data entry
Focus on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction

Job Summary

  • Focus on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
  • Verify eligibility and benefits, obtain authorizations, and track referrals to ensure compliance with guidelines.
  • The hourly range for this position is $19.85 - $30.21, and a generous benefits package is provided.

Matching Summary

Focus on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.

Salary

$19.85 - $30.21; Not specified; Not specified

Skills & Requirements

Must-have

  • Medical Terminology
  • Electronic Medical Records (EMR)
  • Data Entry
  • Critical Thinking
  • Analytical Thinking
  • Interpersonal skills

Nice-to-have

  • Customer service excellence
  • Problem solving challenging situations
  • Enterprise productivity initiatives
  • Patient-centric process promotion

Key Requirements

  • One year of experience using multiple business software applications and insurance web portals simultaneously
  • Three years of experience in referral services or related field
  • Six months on Intermountain Health referral team and able to pass level II skills assessment

Work Rights

Not specified

Tailored Resume

Cover Letter