Not specified; not specified; monthly benefit budg...
Hybrid
Experience in banking or collections roles
Strong financial analysis and profiling skills
Excellent communication and negotiation abilities
The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and responsible decision-making
Job Summary
The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and responsible decision-making.
Responsibilities include managing outbound and inbound phone communications, establishing realistic payment commitments, and assessing non-payment risks.
The company offers a hybrid working model, continuous learning opportunities, and internal mobility across ING worldwide.
Matching Summary
The role focuses on supporting customers facing financial challenges by helping them regain stability through clear guidance and responsible decision-making.
Salary
Not specified; Not specified; Monthly benefit budget included
Skills & Requirements
Must-have
Experience in banking or collections roles
Strong financial analysis and profiling skills
Excellent communication and negotiation abilities
Nice-to-have
Empathetic and solution-oriented approach
Knowledge of secured and unsecured credit products
Ability to work in a collaborative team environment
Key Requirements
Educational background in economics, finance, or related field