Delivery Director, Emea Central

ServiceNow

Munich, Germany
On-site
Servicenow platform implementation
Saas implementations
Strategic customer engagements
Lead and manage the ServiceNow delivery team, setting strategic direction and ensuring alignment with overall company goals

Job Summary

  • Lead and manage the ServiceNow delivery team, setting strategic direction and ensuring alignment with overall company goals.
  • Be accountable for the revenue target for the Central EMEA Expert Services business, understanding the annual plan, reporting progress vs the plan and then taking necessary actions to mitigate any deviations from the plan.
  • Plan, lead, develop and manage your team of delivery leaders and engagement managers to make sure that we have the appropriate headcount and skills, aligned to the annual plan and developing book of business.

Matching Summary

Lead and manage the ServiceNow delivery team, setting strategic direction and ensuring alignment with overall company goals.

Skills & Requirements

Must-have

  • ServiceNow platform implementation
  • SaaS implementations
  • strategic customer engagements
  • revenue target accountability
  • client relationship management

Nice-to-have

  • leading practices and methodologies
  • high-performing teams
  • customer implementation journey

Key Requirements

  • 10+ years leadership role
  • EMEA level experience
  • large-scale SaaS implementations
  • project management methodologies
  • up to 50% travel

Work Rights

Not specified

Tailored Resume

Cover Letter