The role involves assisting clients via WhatsApp, phone, and email, clarifying doubts about services and products with a focus on customer satisfaction
Job Summary
The role involves assisting clients via WhatsApp, phone, and email, clarifying doubts about services and products with a focus on customer satisfaction.
Key responsibilities include guiding clients on account opening procedures, investment product usage, and providing information on costs and services to ensure secure investing.
The company offers a hybrid work model, extensive training platforms, career development paths, and a comprehensive benefits package including meal and food assistance, health insurance, and life insurance.
Matching Summary
The role involves assisting clients via WhatsApp, phone, and email, clarifying doubts about services and products with a focus on customer satisfaction.
Skills & Requirements
Must-have
Customer service channels
Account opening procedures
Investment product guidance
Client feedback collection
Nice-to-have
Collaborative and diverse team
Continuous innovation spirit
Financial market understanding
Key Requirements
Superior degree in Economics, Finance, Administration, Engineering, or Accounting