Manager 2, Scheduling - James Patient Access - Polaris
The Ohio State University
Columbus, OH, US
5 years relevant experience required
Manage patient access staff performance
Ensure compliance with regulatory requirements
The Manager functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect
Job Summary
The Manager functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
The position is responsible for managing, guiding, coaching and evaluating the work performance of the staff in Patient Access for The James.
The Manager assists with the development of budgets, implementation of new programs, assures the development of outcome measurements and assures compliance with JCAHO standards.
Matching Summary
The Manager functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect.
Skills & Requirements
Must-have
5 years relevant experience required
manage patient access staff performance
ensure compliance with regulatory requirements
monitor scheduling accuracy and efficacy
develop reporting mechanisms for outcomes
Nice-to-have
health care industry experience preferred
8-12 years relevant experience preferred
ability to win confidence of organization
strong verbal written presentation skills
support financial counseling and registration
Key Requirements
Bachelor's degree in business or healthcare field
5 years of relevant experience required
Demonstrated successful leadership supervisory and management skills
Computer experience required with proficiency in applications