People Services Advisor

Carat Australia

Kuala Lumpur, Malaysia
Workday system proficiency
Hr transactional and specialist services
Customer service delivery
This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future

Job Summary

  • This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future.
  • As a People Services Advisor, you will deliver transactional and specialist HR services using Workday to respond to cases within the given SLAs.
  • Work closely with team members to achieve KPIs and deliver high-quality services that comply with global standards and meet business expectations.

Matching Summary

This role is designed to deliver efficient and specialised HR services to dentsu for Australia and New Zealand, but other APAC markets may be covered in the future.

Skills & Requirements

Must-have

  • Workday system proficiency
  • HR transactional and specialist services
  • Customer service delivery
  • Standardised HR process implementation
  • Digital inquiry response
  • KPI achievement

Nice-to-have

  • Continuous improvement mindset
  • Local customs and employment laws knowledge
  • Data analysis capability
  • Living the Dentsu 8 Ways

Key Requirements

  • Minimum 1 year of experience in HR or HR Shared Services
  • Bachelor degree above
  • Fluent communication skills in English
  • Detail-oriented and highly responsible

Work Rights

Not specified

Tailored Resume

Cover Letter