Reservation Agent

Mondrian Singapore Duxton

Singapore, Singapore
**
Handle room reservation enquiries
Maintain accurate reservation records
Maximize revenue potential
** Mondrian Singapore Duxton is seeking a Reservation Agent to handle room reservations and maximize revenue while providing exceptional customer service. The ideal candidate should have experience in the hospitality industry, strong communication skills, and proficiency in reservation systems. **

Job Summary

  • Handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing length of stay.
  • Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.
  • To be fully knowledgeable in the operation, functionality and standards required in using Opera and TARS System.

Matching Summary

Match Score: 75

** Mondrian Singapore Duxton is seeking a Reservation Agent to handle room reservations and maximize revenue while providing exceptional customer service. The ideal candidate should have experience in the hospitality industry, strong communication skills, and proficiency in reservation systems. **

Skills & Requirements

Must-have

  • Handle room reservation enquiries
  • Maintain accurate reservation records
  • Maximize revenue potential
  • Upselling and increasing length of stay
  • Opera and TARS System proficiency
  • Adhere to selling strategies

Nice-to-have

  • Authentic and honest communication
  • Fun and energetic team environment
  • Accountable and dependable performance
  • Play to win attitude
  • Attentive and detail-oriented

Key Requirements

  • Previous reservations or front desk experience preferred
  • Strong communication skills
  • Proficiency in reservation systems
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter